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Chad Dunn

Senior Director, VSPEX Product Management at EMC

VSPEX BLUE Ushers In Radically Simpler IT

Notice how the pace of business seems to accelerate every year putting IT departments at a disadvantage as they try to keep up with the demands for additional compute, storage, performance and feature functionality?   Yeah, we do too. The struggle to provide agility, on demand scale, low costs and reliability means IT pros have a lot of sleepless nights.

With the VSPEX BLUE hyper-converged infrastructure announced today, EMC is delivering Hyper Converged Simplicity. Now, IT departments can deploy complete infrastructure solutions when and how needed. The VSPEX BLUE appliance is powered by VMware EVO: RAIL and EMC software that delivers compute, storage, networking and management in a single 2U platform. This enables IT to react quickly, free from the burden of advanced IT consumption planning, and provide virtual assets when, how AND where the business demands.


VSPEX Offers Even More Flexibility In Citrix Environments

When we introduced VSPEX, we made a commitment to helping meet unique business needs while giving partners the flexibility to choose the technology that works.  Today, we are furthering this commitment by introducing new solutions for End User Computing with Citrix XenDesktop 7.

While our original VSPEX with Citrix solutions, which were built on XenDesktop 6.5 and EMC’s VNX unified storage array, were some of our most popular Proven Infrastructure solutions, neither EMC nor Citrix were content to stop there.


New VNXe-Based VSPEX Proven Architecture For Oracle 12c

It was just a year ago that Oracle announced Oracle 12c, the latest edition of their industry-leading database software. This new software was lauded as the first database designed for cloud environments, and it recognized customers’ increasing interest in database virtualization and consolidation.

When we speak to Oracle customers today, they tell us that consolidation is key. They love the multi-tenant capabilities of Oracle 12c, which allow them to add multiple databases to a single container without making any changes to existing applications.


Flexibility In A Flash: VSPEX Solutions For XtremIO And ScaleIO Now Available

VSPEX has always been about flexibility. We’ve heard from customers that they want an easy to deploy data center solution, but they also want to be able to choose their favorite networking vendor, server vendor, management tools, and even how they’ll rack, cable, and power the solution.

That’s why we’ve designed VSPEX to be as flexible as possible – designing a set of requirements for each solution and allowing customers and their resale partners to take it from there. It is clear that customers are happy with this approach, as Gartner recently noted that VSPEX became the #1 integrated reference architecture system in the fourth quarter of 2013.


VSPEX Turns Two, Gets Simplified Support

Two years ago we announced VSPEX. Wow, has this baby grown up fast! Today there are over 1,700 VSPEX authorized partners who have sold VSPEX cloud computing solutions in over 45 different countries. Not bad for a two-year-old.

But even this overachieving young one needs adult supervision. The new EMC VSPEX Support team is exactly that.  But before we dig into what’s new …

Customers love the simplicity and flexibility of VSPEX cloud services and solutions. That’s why they’ve  taken VSPEX from 0 to 45% market share and industry leadership (according to Gartner) in a relative blink. In fact, VSPEX has grown a tremendous 471% year over year in 2013!

Our partners also love VSPEX, and many have adopted VSPEX as their preferred converged infrastructure solution. In a recent survey conducted by the Temkin Group (for EMC) we asked mid-market and SMB reseller partners which converged solution they felt added the most value to their business. VSPEX won by a landslide over these competitive offerings below:

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One partner who has used VSPEX to add value is Synapse 360, a UK reseller who designed a VSPEX solution for accountancy solution provider Danbro. VSPEX helped the company meet their growth targets and backup windows – check out the full story below.

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Our philosophy is to give partners the ability to add value to their own business with VSPEX, and now we have created a new program offering to make VSPEX even more valuable to our partners and customers.

Even in a converged infrastructure environment, IT isn’t always easy. When something goes wrong, customers want to know who to call, and they want to be confident that the problem will be resolved as quickly (and painlessly) as possible.

If they ever run into a problem with a VSPEX solution, they just call EMC. We take it from there. It’s that simple. No matter what the problem, our team of specially-trained VSPEX support experts work to diagnose the issue and find a resolution.

EMC offers our customers and channel partners this type of service thanks to our newly created VSPEX Support Team, as well as the cooperative support agreements we have with every vendor that is part of the VSPEX ecosystem.

The VSPEX Support Team is trained to quickly diagnose and resolve issues in multi-vendor solution environments. These experts take the first call for support, troubleshoot the issue, and orchestrate product experts as necessary to fix the problem.

If the issue stems from another vendor’s product, we leverage our cooperative support agreements to engage that vendor in the support call. EMC owns the call from start to finish – no hand-offs to other vendors, and no guesswork or finger pointing when it comes to diagnosing the issue. We make the entire support experience simple.

Join us at EMC World May 5-8th to celebrate VSPEX 2nd birthday and our new support offering.

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