CHRISTUS Health is an international Catholic not-for-profit health system. We provide hundreds of services in over 230 hospitals, long-term care facilities, clinics, outpatient centers and health ministries and ventures located primarily in the U.S. We’ve got 30,000 associates and around 10,000 doctors. CHRISTUS Health is listed among the top ten Catholic health systems in the U.S. We support 8,000 concurrent users every day across our servers, accessing our Tier 1 Electronic Medical Record app, Oracle, SQL Server and other apps—no small operation.
Our infrastructure goal is 100% virtualization, operating completely within a private cloud. Four years ago we were about 30% virtual; today we’re 83% there. We’ll seamlessly deploy and manage new solutions, and continually move the load to where users will experience best performance. An enormous amount of infrastructure transformation has been involved from the start and EMC has been a part of it almost from day one.
Only 43% of business leaders consider IT integral to the business. Why is this the case? Bottomline – reducing costs is just not enough. Business leaders not only want greater agility, but they also want to have greater control to use technology to solve their business challenges. They want to build new applications. They want to analyze data. They want a faster way to consume IT services.
EMC and VMware have made great strides in their “Journey to the Cloud” IT transformation framework. This framework has provided a blueprint for IT organizations that saw the benefits of commodity public clouds and wanted that value for business applications.
The first two phases of the framework (Consolidate, Virtualize Mission-Critical Applications) helped move IT organizations from 25% to 60%+ virtualized, significantly reducing costs for both infrastructure and application licensing. It laid the foundation for integrated IT organizations by enabling converged infrastructure and multiple points of automation.
Now more than ever, it’s time to deliver on the Journey to Hybrid Cloud. It’s time to bring the power of automated, on-demand, self-service capabilities within IT’s grasp and begin to accelerate the business.
The nature of work is changing from predictable processes to information-intensive processes and decision-making. Organizations across various industries are redefining their work as “case-oriented” rather than transactional, according to Gartner. In turn, case management is moving beyond traditional enterprise content management and business process management. It can include document capture, process automation, collaboration, and analytics.
Today, I am delighted to share that Gartner, Inc. has once again rated EMC with an “Excellent” in its recently published Critical Capabilities for Case Management Report.Gartner evaluated 11 vendors of Case Management Frameworks (CMFs) across four use cases: investigative, service request, incident management, and process to decision.
“Case management solutions treat a “case” as the primary aspect of work to be managed to asuccessful outcome; workflow is secondary. Cases do not progress serially nor predictably. There are multiple dependent workflows and associated object types, such as data, content, people, machines and policies. These interdependent relationships are the key architectural challenge.” – Gartner, Inc.
For years, Documentum xCP has enabled organizations across various industries to rapidly build and deploy solutions that automate information intensive business processes to drive better decision making. It’s about faster time to market by building, deploying and managing case management and other process and content applications through composition rather than time-consuming custom coding.
As a provider of supply chain management, logistics and inventory support to commercial, government and defense aviation customers in 100 countries, we at AAR focus on tip-to-tail aerospace maintenance, repair and overhaul. Our data is the very definition of mission critical: its use literally keeps planes in the sky for customers, such as the U.S. Department of Defense. We manage fleets of passenger planes and military aircraft, and it’s just not possible to go a single minute without access to our data.
According to The Motley Fool, the aerospace sector is teed up for ongoing success due to aging commercial fleets, steady airborne military, and the opportunity to put more fuel-efficient planes into use. This represents a huge opportunity for companies like ours, as long as we can protect and leverage our data to help our customers evolve into the new market landscape. We were successfully riding the industry’s growth wave—until our aging IT began slowing us down.
Our legacy HP storage solutions were struggling to process the increasing volume of data, which limited expansion of our business intelligence capabilities and hampered employee productivity. And the hard numbers showed that the cost of leasing and maintaining our previous storage was directly cutting into our profits.
We needed to capitalize on the boom instead of struggle under its weight, and the key was data availability. To keep business buzzing along, we needed at least six-nines availability at a low cost, and we needed to implement a new disaster recovery solution. This was a top priority for 2013, and we were determined to find the best technology to keep us running as efficiently and cost-effectively as possible.
We looked at solutions from EMC, NetApp, HP and Dell – but EMC’s broad portfolio won out on both better performance and lower costs versus the competition. We’re an enterprise-class company. We required enterprise-class solutions…and EMC delivered.
With EMC we were able to:
Move our environment from 100% physical to 85% virtualized, while giving us the ability to become 100% virtualized. This move included Exchange, file server, print and Oracle, with VMAX 10K;
Boost performance by 33% over our legacy HP infrastructure with VMAX 10K;
Restore our VMware environment much more quickly in a disaster recovery scenario—RPO is now less than 20 seconds—than our former replication solution with RecoverPoint;
Use VNX as our storage workhorse, replicating from our core data center for disaster recovery purposes, providing peace of mind that our DR is environment is current, intact and reliable;
Add more capacity to our environment for less money with FAST VP, reducing monthly costs by 20%.
Individually, these are fantastic solutions—but together, they’re a quadruple threat, enabling us not only to handle the business we have today, but prepare for the business we’ll have tomorrow. Our partnership with EMC translates to success, plain and simple.
Blow out some candles— our baby, EMC Pulse, is turning one year old. This time last year, we introduced Pulse as the go-to source for EMC technology and product news. And what a year it’s been! Since birth, it has served as a launching pad for major product news such as ViPR and the new VNX, hosted announcements from shows around the world and featured customer success stories, many told by the customers themselves.
If you watch closely, Pulse is not only a time capsule, showcasing our successes, but a window for glimpses of what’s to come in 2014.
With that in mind, I wanted to recap the year’s top five Pulse posts, countdown-style.
In Milan, Italy last August, the next-generation VNX touched down to rave reviews. The new VNX Series of unified storage solutions is designed to deliver up to thousands of VMs per array, support mixed application workloads and keep costs down. It’s also optimized for Flash, meaning that it is engineered to provide the midrange market with high performance, low latency and lower cost per GB. No wonder this is one of the most popular posts!
Being named a leader in Gartner’s new General Purpose Disk Array Magic Quadrant allowed us to showcase the changing storage landscape, the importance of a consolidated portfolio and why strategy is king.
We announced the acquisition of Scale IO scalable server-side storage software last July . A hot product in a hot market, ScaleIO takes a software-only approach to managing SSDs, PCIe Flash cards, HDDs within the server. Bottom line: software is secret sauce that makes both hardware and apps sing.
This release of EMC RecoverPoint 4.0 brought up to 60% savings on replication investments for EMC VNX unified storage customers. While RecoverPoint remains enterprise class, this announcement opened the door for mid-sized organizations to capitalize on flawless, any-point-in-time recovery for mission critical applications.
And without further ado, clocking in at #1, we took a bite out of Software-Defined Storage with the introduction of ViPR:
We lifted the curtain on ViPR at EMC World last year, and the response has been astounding. With the most hits of any Pulse post since the inception of the blog, this announcement put EMC’s stake in the ground for Software-Defined Storage. Almost 10 months later, EMC is a recognized leader in this space. Via Pulse, we’ve unveiled updates to ViPR, enhancements to the Service Resource Management Suite and a sneak peek at Project Nile, coming this year.
Thanks for looking back on a groundbreaking year of innovation with us—here’s to many more! Below is the inaugural video for EMC Pulse, re-posted for our readers. Enjoy!